Post-Market Monitoring
Under the EU AI Act: providers must keep watching how their system performs in the real world after launch.
Article 3(25) and Article 72 require providers to collect and review experience from deployed systems so problems trigger corrective action rather than accumulating. It closes the loop that shipping usually leaves open, and it pairs with serious-incident reporting duties.
In practice: A documented plan for collecting field performance data and acting on it.
Plain-English summary. The binding text is Regulation (EU) 2024/1689.