AI Literacy
Under the EU AI Act: the skills and understanding staff need to use AI systems knowingly — and a legal obligation since February 2025.
Article 4 requires providers and deployers to take measures ensuring a sufficient level of AI literacy among staff dealing with AI systems, taking account of their role, context, and the people affected. This is one of the few obligations that lands on essentially every organisation using AI at work, not just high-risk ones. There is no prescribed curriculum, so it is proportionate rather than box-ticking.
In practice: Documented training so the team knows what the tool can do, where it fails, and when to escalate.
Plain-English summary of Article 4. The binding text is Regulation (EU) 2024/1689.
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